(Note: Library Mail is a related service for eligible organizations, including schools, museums, nonprofits, and other groups.)ĭimensional (DIM) weight rates apply to large, lightweight packages. See the full list of requirements and allowed items: Media Mail Eligibility Standards NOTE: Video games, computer drives, and digital drives do not qualify for Media Mail prices. Video and sound recordings (including tapes, albums, and CDs/DVDs).All Media Mail packages are subject to opening and inspection by the Postal Service. You can only send certain types of media: If you try to include anything that’s not allowed, you (or your recipient) will have to pay higher postage rates. Media Mail ® is a cost-effective way to send eligible books, media, and educational materials. Follow the same process for final review as for your first appeal.Media Mail Shipping in 2–8 Business Days 7 If your appeal is denied, you can file a second appeal within 30 days of the date you received the appeal denial. You may submit new documentation to support your appeal.Focus your appeal on the reasons your claim was denied.You can start an online claim from your Claim History. Submit your appeal the same way you submitted the original claim, whether online or by mail.If your refund was only partially paid or completely denied, you may file an appeal within 30 days of receiving the decision. Your decision letter will list the reasons for the denial.Claims can be partially or fully denied.USPS does not pay a claim higher than an item’s actual value. After your claim is approved, you should receive payment for the claim amount in 7-10 business days. Your claim may be completely approved or approved in part.Before processing lost mail claims, USPS will first perform a Missing Mail Search.Claims for damaged items are usually processed more quickly than lost mail claims.Claim processing times depend on whether an item is damaged or lost.You can also check Claim History in your account for updates. USPS usually sends claims decisions within 5-10 days. USPS Accounting Services determines whether to pay a claim in full or in part, or to deny a claim.
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